Cookie Policy

1. What Are Cookies?

This Cookie Policy explains how SNAPPY EOOD (trading as Digitap Pro), a Bulgarian single-member limited liability company (ЕООД) (Registration Number: 207575190), uses cookies and similar tracking technologies on our website.

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience, analyze website traffic, and enable certain functionalities.

1.1 Cookie Consent Management

We use a Cookie Consent Management Platform (CMP) to comply with:

• GDPR (EU Regulation 2016/679): European Union data protection law
• UK GDPR and PECR (Privacy and Electronic Communications Regulations 2003): United Kingdom privacy laws
• ePrivacy Directive (2002/58/EC): EU-wide cookie consent requirements

When you first visit our website:

• You will see a cookie consent banner
• You can accept all, reject non-essential, or customize your preferences
• Essential cookies are set immediately (necessary for website functionality)
• Non-essential cookies are only set after consent is provided

2. Types of Cookies We Use

2.1 Essential Cookies

Required for the website to function properly. Cannot be disabled.

• Authentication: Keep you logged in
• Security: Protect against CSRF attacks
• Session Management: Remember your preferences

2.2 Analytical Cookies

Help us understand how visitors use our website.

• Google Analytics: Tracks page views, sessions, and user behavior
• Hotjar: Heat maps and session recordings (anonymized)

2.3 Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

• Facebook Pixel: Tracks conversions and retargets visitors
• Google Ads: Measures ad effectiveness and optimizes campaigns

2.4 Functional Cookies

Enhance functionality and personalization.

• Theme Preferences: Remember your dark/light mode choice
• Language: Store your language preference

3. Cookie Details

4. Third-Party Cookies

Some cookies are set by third-party services we use:

• Google: Analytics, Ads, Tag Manager
• Facebook: Pixel for conversion tracking
• Hotjar: User behavior analytics

These third parties have their own privacy policies governing their use of cookies.

5. Managing Cookies

5.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

5.2 Opt-Out Links

• Google Analytics: Google Analytics Opt-out
• Facebook: Ad Preferences

6. Impact of Disabling Cookies

Disabling cookies may affect your experience:

• Essential cookies: The platform may not function properly
• Analytical cookies: We cannot improve the user experience based on usage data
• Marketing cookies: You may see less relevant advertisements
• Functional cookies: Preferences will not be saved

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top will be changed accordingly. Material changes will be communicated via email or a notification in the platform.

8. Regulatory Compliance

8.1 United Kingdom - Information Commissioner's Office (ICO)

Our cookie policy follows ICO guidance on cookies and similar technologies:

https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

8.2 EU - ePrivacy Directive

We comply with Directive 2002/58/EC (as amended by Directive 2009/136/EC), also known as the "Cookie Law", which requires informed consent before setting non-essential cookies.

9. Contact Us

For questions about our use of cookies or to exercise your privacy rights: